Update by user Jul 12, 2017
Resolved between staff and myself and getting this in writing with new agreement honoring the original agreement.
Update by user Jul 12, 2017
Kaplan contacted me this morning and they have resolved the issue very professionally. I will be sent agreement in writing, as well as be able to continue with Masters program and get my diploma upon pay off of loan in next 4 terms.
Even though I somehow slipped through cracks and wasnt supposed to be rolled into masters program until paid in full, Kaplan is honoring their original agreement and letting me continue. Theyve also provided me with the counseling department for help with personal issues and forwarded me over to their disability department to help in anyway that they can help me. Im very pleased at the turn around to resolve this situation and look forward to getting back to working on my next degree in a much more serene mindset. Very pleased with Kaplan overall, and love my professors.
So, Im getting back to working towards a better future through continued education. Nina Jones
Original review posted by user Jul 10, 2017
Hello, I found you by accident and pray someone can help me. Below is just basic info to see if you can help, or refer me to someone that can.
I have all documentation and correspondence collaborating between myself and all parties involved at Kaplan, its saved and ready if needed. Current Student and Graduate with no diploma or official transcripts due to lie after lie by Kaplan who sells degrees, not an education. I speak to them a couple times a week and currently in school, but keep getting locked out and harrassed. Im so disgusted with Kaplan University who is in process of being bought by Purdue University.
I graduated a bachelors in science psychology in april 2017, they ran out of funding for my bachelors and gave me a personal loan 2 terms before graduating and rolled me into the masters program promising that there would be no problems with having an outstanding loan with them since FAFSA had paid my bachelors and the new loan on my masters .. Ive been locked out of classes as of now for my masters program with Kaplan demanding I pay the balance on personal loan $5000.00 before I can get back into class even though FAFSA has paid my student account current .. They refuse to give me my diploma or official transcripts from graduating my bachelors in April, these were all lies to get me into masters program and now 5.5 years of my life has been dedicated to Kaplan and my education for nothing, and I was a 3.89 GPA entire time. Im on disability with severe mental health issues.
Suicidal ideation has occurred on more than one occasion since being harrassed weekly by Kaplan. They have no empathy or compassion, they are selling degrees, not an education. I have multiple emails and phone calls that have gotten me nowhere and Im at my wits end. Any help I can get on this matter would be greatly appreciated.
Ive been scammed and now afraid of them garnishing my disability check 30%. I cannot live on this, I just want to give up on life because Im going to end up homeless, and Im scared to death. Im trying to make contact with you in hopes that I can get some sort of resolution to this issue. Thank you Nina M.
Jones current Kaplan Student and graduate with nothing to prove ive graduated except my printed own proof of unofficial transcripts from Kaplan school.
please contact me at 832-881-5159 firstname.lastname@example.org Thank you for your time, Nina M. Jones
Product or Service Mentioned:
Kaplan University Master Of Science In Psychology Program.
Reason of review: Problems with payment.